Customer Service

Welcome to Harney & Sons Customer Service Page. We are not only committed to delivering premium quality tea, tea wares and gifts, but our goal is to create a positive experience for our customers throughout their shopping experience. It has been our mission from day one to deliver the highest quality customer service to our loyal tea drinkers. We have created this page to anticipate any questions that may arise. If you require additional information at anytime, please do not hesitate calling our dedicated customer service team at +64 9 412 2515, or email us at info@harneyteas.co.nz

• General Customer FAQs
• Shipping
• Cafe Information
• Hotel Information
• Retail Information
• Contact Us
• Privacy Policy
• Catalogue

Serve Harney Fine Teas in your Café or Restaurant

Harney & Sons award-winning teas are served in many of the world’s finest restaurants and cafés. 

This is no ordinary tea; the Harney family have decades of travelling the globe to find the best teas, accepting only the exceptional to create blends beyond compare.

We have many fine teas to offer available in loose leaf and also our innovative, attractive silken sachets.

Harney Fine Teas silken sachets provide a great solution for those wanting a premium loose tea with the convenience of a ‘teabag’.

They’re unique and the beautiful sachets are always greeted with a wow factor.

Our range of blends includes rare white tea, green, oolong, black teas, herbal tisanes and a selection of delicious pure fruit ‘teas’.

Harney & Sons unique, stylish display caddies and racks ensures your tea offering stands out from the rest. 

Support

Our dedicated team will assist you with your tea buying decisions. In addition we provide you with tea menus, tea training including tea etiquette, serving guidelines and more.

Contact us for wholesale enquiries.